1. The product (hereby known as “GOODS”) is Biologically Appropriate Raw Food in both frozen and dehydrated varieties. The SERVICES offered include MARKETPLACE shopping; REWARD member benefit programs, and most importantly DELIVERY.

  2. Accepted CURRECY is CAD dollars VIA online CREDIT and DEBIT transactions (or CASH upon pickup). Receipts are available via email.

  3. ORDERS can be PICKED UP from our affiliate K9 CANADA (160 Steeprock); or use our DELIVERY by freezer truck service. DELIVERY takes place on WEDNESDAYS and SUNDAYS; 11AM-3PM and 5PM-9PM. Orders must be placed at least 24 hours before desired delivery date. It will cost 50 cents/km + $5 fee within an 80km radius.

  4. King’s Raw does not share any personal information with third parties.

  5. RETURN POLICY – In any instance of cause being on the end of the company (hereby known as “FAULT”) ie. Premature thawing; frost bit product (or objectively subpar); or a missed delivery without a notification inside a 24hr window of schedules, your funds will either be returned; absorbed for store credit at your request). In the event of FAULT (company liability) we will communicate with the customer/patron for their preference of monetary credit or an entire refund on the problem order